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We Are Neighborly.

Neighborly® is a family of global brands focused on being remarkable with consumers and franchise owners.

Welcome to the Neighborhood!

Neighborly® is a family of global brands focused on being remarkable with consumers and franchise owners. What began as one brand in Waco, Texas, in 1981 has grown across North America and Europe serving millions of customers. Neighborly offers a proven path to business ownership accompanied by established systems, award-winning brands, training, and continued support throughout the franchising journey.

Our team of dedicated associates and franchise owners, united by service to others, comprise the foundation for unleashing our elevated products, home repair services, and an elevated customer experience to the communities we serve.

Meet the Neighborly® Brands

Our nationally acclaimed, home service brands are backed by our Neighborly Done Right Promise™. If the job’s not done right, we will make it right.

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Our Mission

To be the most trusted service provider for life’s most important investments – your home and business.

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Our Guiding Principles

At the heart of everything we do are the values that define who we are and how we operate. Our Guiding Principles reflect the beliefs and standards that shape our culture, influence our decisions, and inspire our associates. They serve as a foundation for building trust, driving innovation, and delivering meaningful impact—for our customers, our communities, and each other.

  • Put Customers First:

    Keep customers at the heart of every decision—make it easy, make it personal, and make it matter.
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  • What Gets Measured, Gets Managed:

    Think like an owner, own the outcome - step up, add value, and follow through.
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  • Fix the Friction:

    Clear the path by removing obstacles so teams and customers can succeed.
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  • Act Now, Keep Learning:

    Move with urgency. Lead with speed, own it, and adapt—progress beats perfection.
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  • Bring Excellence Every Day:

    Every day is Day 1. Be intentional, think big, stay curious, and bring your best.
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  • Raise the Bar:

    Surprise and delight by going the extra mile to make a lasting impact.
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  • Win Together:

    Collaboration wins. Be intentional, share freely, and support one another.
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Live R.I.C.H with our Code of Values

Like most companies, Neighborly has an official mission statement and vision; however, unlike other companies, we also have a Code of Values that each employee is urged to follow and know by heart and with heart.

The Code of Values serves as a set of universal guidelines by which we strive to adhere, from the bottom of the organization all the way to the top. In fact, any meeting of three or more employees of Neighborly begins with a reciting the Code of Values.
Read Our Code of Values
Live R.I.C.H with our Code of Values
Neighborly team formation.

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