Meet the professionals who continue to help us remain an excellent and relevant service-based franchise company. With 22 service brands, Neighborly, formerly Dwyer Group, is the world’s largest franchisor of home service brands. Click on the images below for more information about each member of our leadership team.
Mike Bidwell
Chief Executive Officer
Mary Kennedy Thompson
Chief Operating Officer
Jon Shell
Chief Financial Officer
Amer Waheed
Chief Technology Officer
Lisa Zoellner
Chief Marketing Officer
Brad Stevenson
Chief Development Officer
Doug Rogers
Executive Vice President, Neighborly General Manager
Grayson Brown
Executive Vice President & General Counsel
Jeff Meyers
VP International Operations
Steve Butler, Pres
Portland Glass
Cary Fairless, Pres
Rainbow International
Josh Sevick, Pres
The Grounds Guys
Matt Kunz, Pres
Five Star Painting® & ProTect Painters®
Doyle James, Pres
Mr. Rooter
Jeff Pepperney, Pres.
Real Property Management
Brad Roberson, Pres
Glass Doctor
Mary Kay Liston, Pres
Molly Maid
Rik Nonelle, Pres
Window Genie
Ron Shimek, Pres
Mr. Appliance
J.B. Sassano, Pres
Mr. Handyman
Steve Truett, Pres
Aire Serv
Joel Worthington, Pres
Mr. Electric
Lou Schager, Pres
Mosquito Joe
Treating others as we would like to be treated.
Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
Responding in a timely fashion.
Speaking calmly and respectfully, without profanity or sarcasm.
Acknowledging everyone as right from their own perspective.
Making only agreements we are willing, able and intend to keep.
Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
Looking to the system for correction and proposing all possible solutions if something is not working.
Operating in a responsible manner: "Above the Line"
Communicating honestly and with purpose.
Asking clarifying questions if we disagree or do not understand.
Never saying anything about anyone that we would not say to him or her.
Continuously striving to maximize internal and external customer loyalty.
Making our best effort to understand and appreciate the customers' needs in every situation.
Having fun in the process!
