Neighborly® is a business rooted in humble beginnings, built on passion for entrepreneurship, and keen on reshaping the home services industry.  

Beginning with just one brand more than 40 years ago, the Neighborly community now paves the way for what’s next in franchising — our ambitions fueling innovation that brings forward opportunity. 

There’s a clear need in the home services realm for a go-to marketplace, and Neighborly is perfectly positioned to meet this need for its customers.  

In fact, the home services market is a $300+ billion industry across the verticals in which Neighborly currently operates and that number is expected to hit $400 billion over the next several years.  

Today, Neighborly remains centered around driving business to its franchise owners and supporting their long-term growth.  

Timeline of Neighborly acquisitions from 1980s to present.

How It All Began

Don Dwyer, Sr. began what would eventually become The Dwyer Group when he developed Rainbow International in 1981. He envisioned a company that would specialize in building-related businesses to provide high-quality, residential and commercial services. The events that would lead The Dwyer Group to become a company of 30 Service Brands, 5000 franchises, and +$3B in system sales are as follows:

  • The Dwyer Group became a public company traded on the New York Stock Exchange, under the ticker symbol DWYR, and the Board of Directors, consistently solely Dwyer family members, added three outside directors.

  • Don Dwyer, Sr. died suddenly at age 60.

  • The Riverside Company purchased The Dwyer Group, taking the company private, and working with company management to accelerate growth, expanding facilities at corporate headquarters, and aggressively developing existing franchise brands.

  • Dina Dwyer-Owens launched the Live R.I.C.H. campaign to promote The Dwyer Group Code of Values and the themes of Respect, Integrity, Customer focus, and Having fun in the process.

  • The Dwyer Group was acquired by TZP Capital Partners I, L.P.

  • Dina Dwyer-Owens left her role as CEO after 15 years. Mike Bidwell — COO of Neighborly since the year 2000 and its president since 2007 — was named the new CEO.
  • Riverside, a private equity fund with locations in North America, Europe and Asia, acquired The Dwyer Group for the second time. Over the next few years, the company rapidly accelerated organic growth and through numerous acquisitions nearly doubled systemwide sales.

  • The Dwyer Group celebrated the 25th Anniversary of VetFran.

  • The Dwyer Group broke ground on its new corporate headquarters in Waco, Texas.
  • That same year, The Dwyer Group launched Neighborly ®, a comprehensive home services platform that leveraged its professional home experts across brands in the US.

  • The Riverside Company’s sale of Neighborly to new private equity partner Harvest Partners, LP was announced. On September 20 of that year, Dwyer Franchising LLC (“Dwyer Group”) officially became Neighborly.

  • Neighborly®, the world’s largest home services company, opened a second headquarters in Irving, Texas, moving five out-of-state brands to the new location, including Mr. Handyman, Molly Maid, Dryer Vent Wizard, Window Genie and Real Property Management, as well as expanding its IT and Digital Marketing teams.
  • KKR, a leading global investment firm, acquired Neighborly® from Harvest Partners. This acquisition milestone was a strong validation of the business-building strategy, and differentiated the ability of Neighborly to deliver essential home services.