Chief Financial Officer, Neighborly®
As the Chief Financial Officer (CFO) of Neighborly, Shell brings more than two decades of extensive experience in finance and strategic leadership to the world's largest home services company, which boasts a portfolio of more than 30 brands and 5,500 locations, serving over 14 million customers worldwide. With a wealth of experience in finance and operations, Jon has established himself as a versatile and dynamic leader in the business world.
Shell joined Neighborly in 2015 as the company’s CFO. In this capacity, he has played a pivotal role in shaping the company's strategy and organizational design, ensuring its fiscal health. His responsibilities extended to various critical functions, including accounting, finance, and franchisee supply chain management. He served as Interim CEO for Neighborly from September 2023 until July 2024.
Prior to his tenure at Neighborly, Jon served as the CFO of Smokey Bones Bar and Fire Grill. In this role, his leadership encompassed a wide spectrum of responsibilities, including accounting, finance, IT, risk management, new restaurant development, facilities management, purchasing, and supply chain functions. This experience showcased his ability to manage complex business operations effectively.
Jon's expertise in financial management and operational excellence was further honed during his time with Sun Capital Partners Performance Improvement team, where he developed initiatives aimed at enhancing operational efficiency and working capital management. Before his work with Sun Capital Partners, Jon served as Treasurer at Raytech Corporation, Vice President at AlixPartners (an international turnaround firm), and Auditor at Arthur Andersen, where he gained foundational experience working primarily with distribution and manufacturing companies.
Jon holds bachelor's degrees in both Business Administration and Accounting from the University of North Carolina at Charlotte and is a Certified Public Accountant.
Throughout his career, Jon has consistently demonstrated a keen ability to navigate complex financial landscapes, drive operational improvements, and provide transformative leadership. His commitment to excellence and strategic vision are instrumental in supporting Neighborly’s mission to deliver exceptional home services, helping customers repair, maintain, and enhance their homes seamlessly.