Neighborly® Receives 2018 Malden Mills Corporate Kindness Award

WACO, Texas (January 23, 2018) – Neighborly, formerly Dwyer Group, one of the world’s largest franchising companies of service brands, is the national recipient of the 2018 Malden Mills Corporate Kindness Award. The organization was recognized in a special ceremony at the 23rd Annual Rescuer of Humanity Awards Dinner, recently held in Cleveland, Ohio.

The event sponsored by the Values-in-Action Foundation, annually recognizes local, national and international community leaders, businesses and outstanding educators for promoting kindness, care and respect to students and adults for a better society at-large.

Mike Bidwell, President and CEO of Neighborly; Dina Dwyer-Owens, Co-Chair of Neighborly; and Stewart Kohl, Co-CEO of The Riverside Company, Neighborly’s private equity partner; were in attendance to accept the award.

“The theme of this year’s event was ‘Values Matter,’ and that spoke straight to my heart,” said Dwyer-Owens, who is also the author of the popular business book Values, Inc. “It is our Code of Values at Neighborly that supports how we live and lead in business and in life across Neighborly and our many service brands. And Riverside has invested in us twice as a private equity partner, embracing how our values deliver value (profits).”

Based on the motto to Live R.I.C.H., Neighborly’s Code of Values follow the themes of Respect, Integrity, Customer focus and Having fun in the process. Bidwell said, “That Code is a foundation for business success with more than 2,800 franchisees doing more than $1.5 billion in system-wide sales across Dwyer’s service brands around the world.”

“The Riverside Company will soon celebrate its 30th birthday by investing in its 500th company,” Kohl said. “Neighborly is the most values-based one we’ve seen. In fact, after meeting Dwyer we were inspired to codify our values which has made us a better firm. When we face a difficult decision, we ask ourselves WWDD – What would Dina (Dwyer-Owens) Do!”

Neighborly and its Neighborly service brands that make millions of house calls each year have developed a reputation from the corner office to the grassroots level for following, reciting and living the Code of Values that have supported the growing organization for 37 years.

Today, Neighborly’s service brands include more than 2,800 franchise locations in nine countries around the world that account for more than $1.5 billion in annual system-wide sales.

About Neighborly®:

Founded in 1981 and based in Waco, Texas, Neighborly is a holding company of 19 service-based brands, 17 of which support franchise organizations under the umbrella brand Neighborly in the United States and Neighbourly in Canada. Neighborly™ is a community of experts who repair, maintain and enhance properties united under one platform to better meet the needs of today’s consumer. Collectively, these concepts offer customers a broad base of residential and commercial services. Neighborly is a portfolio company of The Riverside Company®, a global private equity firm. The firm’s international portfolio includes more than 75 companies. More information about Neighborly/Neighbourly, and its franchise concepts, is available at and, respectively. Learn more about Neighborly at


For more information, contact:

Melissa Rubin, BizCom Associates

(214) 306-7421/ [email protected]

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